- Enables the user to follow a recognised template (2 pages)
- Sets an expectation around the required daily completion of work
- The average weekly monitor figure takes out the debate of '1' problem job stopped me achieving the required work rates
- If overtime is booked then the monitor expects additional work to have been completed
- All normal jobs are averaged to give the user a standard time to put into the matrix
- Start and end of day travel time can be factored into the matrix
- Sickness absence removes the employee from measure over those hours
- The line manager can still override the monitor in case of problem jobs
- Engineer output can be measured against each other
- The template allows for individual adjustment to suit your personal requirements
Who would use it?
- Engineers would input the information
- Line Managers would collate and measure the output
What is it?
The 'Engineer Performance Monitor' is a 2 sided form that records the work output of an engineers day over the span of one week. Each job has been given a value (on the rear of the sheet) and hence this can be placed within the matrix.
When would you use it?
You would use the 'Engineer Performance Monitor' when the company does not have a performance monitoring system or when you want the engineer to be aware of his/her performance on a daily basis.
Why would you use it?
You would use the 'Engineer Performance Monitor' to ensure that as a company you achieve the required performance levels from your engineer work force. The monitor can also be utilised when you have an engineer who is not achieving the required work output so they can use the monitor as a self check guide.
The form may be a simple one but it is common practice for engineers to be left to make their own idea what a good or poor performance looks like. If you do not have any robust measures in place this certainly raises the focus of performance until an automated system is utilised.
Non Members: £3.99 Members: Free